Frequently Asked Questions

How soon can the job be started?

Preferred Painting employs professional full time painters. Depending on the time of year, backlogs vary; however, we are able to accommodate most time frames. Work is usually performed during a normal work week Monday through Friday. Once we have a signed contract, your job can begin!

How long do the jobs normally take to complete?

Once our team begins work on your job, we will be there on consecutive days until your job is completed. Team sizes and product drying times will determine how long each project takes to complete.

What effect does weather have on painting?

Let's face it, the Pacific Northwest can be a little damp at times. Preferred Painting will paint only on days that are suitable for painting. Your job is fully warranted, and we will not do any painting in conditions that may jeopardize this warranty.

What should we as homeowners do before the painting is started?

It is a good idea to provide sufficient access to all areas of your home before being painted. This includes trimming plants and shrubs, moving potted plants, patio furniture, tools, etc.. On interiors, you should take down all wall hangings, window coverings, knickknacks, and you should clean out any entertainment centers, hutches, or bookcases. By providing clear access for our team, you will allow us to do a more complete job. This also makes the job site a safer work environment. If you need help with heavy or high items, please ask, as we are happy to lend a helping hand.

Does someone have to be home during the painting process?

Not necessarily, but we do recommend it. We prefer that you watch our work progress so we may answer any questions. We do require access to electricity and water. All doors will need to be open during the painting process and left open 3 to 5 hours for proper drying time. If you are unable to be at home, we can make special arrangements with you.

What can I expect at the completion of the job in regards to clean up?

Leaving a job site clean is very important to all of us at Preferred Painting. All materials used during the job will be removed. Paint scrapings and dust will be swept from walkways, driveways, decks, and interiors will be vacuumed. Our goal is to leave your home looking neat and clean upon completion.

What paint products does Preferred Painting use?

All products used by Preferred Painting are of top quality. We use products from major manufacturers like Parker Paint and Sherwin Williams. We use many products from many companies because each job is different. This way we are able to provide the best products for your job.

How is the payment handled?

Preferred Painting requires payment in full upon completion of the job. We do not normally bill you. Personal checks are fine. We first require a deposit so your job can be placed within our painting schedule. Once your painting is completed, we require payment in full by personal check, cash, VISA, or Mastercard.

What should I do if I have a complaint?

If you have any problems with your job or with any of our employees, please let us know. We want you to be fully satisfied with Preferred Painting. Please remember that your finished job is a reflection of our company and your satisfaction is our most important asset!